OneCrew Ltd. Aviation Solutions

"It was great to attend the CRM training by OneCrew. Katharine has the ability to keep CRM up-to-date and keeps adapting the course content in order to stay in touch with the ever changing Aviation climate. Even after attending Airline and Business Jet CRM courses over the last 25 years, this course felt refreshing and had a healthy amount of coaching in personal development attached to it." ~ Edwin Hogervorst, Director of Flight Operations, Jet Aviation Business Jets, Hong Kong"

I have worked with Katie and OneCrew for 15 years and have experienced the product delivered at an excellent level year on year. The level of instruction, service and highly tailored approaches are second to none. Human Factors, CRM and Security are fundamental in aviation and employing a specialist to delve into these important topics can provide value in compounding ways across the organisation.

Further, my colleagues and I personally learnt to become more impactful trainers by unlocking the secrets to making presentations interactive, engaging and motivating. Katie will assess one's needs and create a perfect blend of topics, at times joining with third-parties to add extra enrichment, to deliver a program that perfectly suits the organisation's or individual's needs.

I would not hesitate to recommend Katie and OneCrew to any small or large aviation organisation - whether working one-on-one or in groups, face-to-face in person or online virtual." ~  Wesley Reid, Manager Flight Training, Metrojet Ltd., Hong Kong

"We have worked with Katharine Ng and OneCrew for almost a decade and she has without fault delivered highly qualitative CRM training and Aviation Security courses. The material is always updated and reflective of the most recent ideas, practices and regulatory requirements and include pertinent​ case studies and practice-oriented discussions. I can highly recommend Katharine and her team" ~ Malcolm Preece, Director Flight Operations, SkyShuttle Helicopters Ltd, East Asia Airlines Ltd., Macau

"Katie is a great trainer. She always works with the operator to customize the training, tailor it to address the operator’s specific needs so participants receive a high quality and valuable training session, not just another ‘cookie cutter’ training in the industry. Katie is extremely knowledgeable in Aviation Safety and Human Factors. I know I can always count on her for advice on Human Factors training strategies and resources and she’s always open and willing to help. I’m so happy and honored to have had the opportunity to work with Katie and that our relationship has grown from customer/service provider to good friends and remains close professionally and personally even after I relocated. I strongly recommend Katie and her exceptional team to anyone who’s looking at aviation safety/human factor training for corporate/commercial aviation." ~ Joanne Wong, Aviation Safety Programs Senior Manager, Clay Lacy Aviation, USA.

"I have been working with OneCrew for 8 consecutive years now and the CRM courses that Katharine and her team developed have been the best I have undertaken for decades.
As business jet operator, most of the CRM courses that have been proposed to us were mainly directed to and for airlines, OneCrew has been the only provider in Asia that has managed to adapt the CRM to business jet operators specific and provide very valuable and interactive courses that have been innovative and lateral thinking in her approach to various subjects. I cannot thank Katharine and her OneCrew team enough for their help in keeping our operation and Crew more professional, and our situation awareness regarding the safety of the Operation wide open." ~ Patrick Tardieu, Chief Pilot, Vision Values Aviation, Hong Kong

I have worked with Katie on numerous occasions under my AsBAA remit. She is professional, knowledgeable, and a real expert in her field. I am inspired by her passion for her work, and thankful for her devotion to this industry and the contribution she has made to the next generation. Working with Katie is a real pleasure. She is trustworthy and an inspiration for women in aviation. ~ Amy Yang, Vice President Marketing, Vista Jet; Board of Governors, AsBAA; Lecturer, HKU SPACE

On behalf of the Asian Business Aviation Association, I have had the utmost pleasure working with Katie Ng, Managing Director of OneCrew, a company that truly stands out for its professionalism, dedication to safety, and exceptional training programs. As someone who has personally experienced Katie's training and worked closely with her on issues involving aviation safety, human factors, aircrew mental health, and more - I can attest to the high quality of her instruction, presentations, and hands-on guidance that is provided. Katie is not only knowledgeable but also fervently passionate about imparting her expertise to others. Katie's commitment to safety and security, as well as the success of her clients' goals, is evident in all aspects of OneCrew's training. Overall, I highly recommend Katie Ng at OneCrew to anyone seeking top-notch training and a team that truly cares about their clients' success. ~ Anthony Lam, Director Asian Business Aviation Association

Katharine is extremely knowledgeable in the Human Factors typologies/framework and Human Trafficking issues. She is highly effective in her messaging and helps us understand the ramifications of human factors in contributing to an effective Safety culture in the Aviation/Aerospace Industries.~ Kim Chua,  Director of Student Success, Embry Riddle Aeronautical University, Singapore

"I have had the pleasure of working with Katharine Ng for the past 5 years. Her expertise in Human relations, Leadership skills, Communication techniques and Security credentials make her Company - OneCrew - an easy choice when it comes to CRM, Leadership and Aviation Security presentations and workshops. She will tailor her presentations to your needs while making recommendations that will enhance your message. The credentials of her team of Professional presenters are impeccable. Feedback from participants have been nothing short of exemplary in making a difference in their professional AND personal lives." ~ Denis Portier, Manager Flight Operations / Chief Pilot, Gama Aviation, Hong Kong

"Katharine has been our CRM instructor for the past 8 years and she has been instrumental in developing and enhancing our CRM training program for our flight operations department. Her unique and effective approach to CRM training has helped the trainees to be more engaged during the duration of the training. It has been always a pleasure and exciting session every time she conducts the training for us. Her professionalism and passion for her job is excellent and we at Jet Asia Ltd appreciate her dedication to our team. More power and success to OneCrew and Katharine." ~ Edwin Saldana, Director of Safety & Security, Jet Asia, Macau

“Mission accomplished! OneCrew’s Train-the-Trainer Workshop has consistently provided our trainers and evaluators with the tools, knowledge and skills necessary to perform our jobs effectively and confidently. This has had a tangible effect on the credibility of our Training Department in the eyes of trainees, trainers and evaluators as well as the regulatory agency. Did I mention also that Katie and her team managed to make the week of training absolutely fun?" ~ Ivan Luciani, Chief Training Captain, Metrojet, Hong Kong

"What CRM means to us... the application of human factors knowledge and skills to accomplish the objectives of safety, efficiency and management of risk. In a nutshell, Katie and her team delivered an effective, informative and tangible training course that engaged, provoked and incited a clear awareness and understanding of this complex and intriguing subject.” ~ Barry Collier, Aviation Consultant, Asia

"I am extremely grateful to Katie for bringing out the best in me during her 2 year tenure as Cebu Pacific’s Human Factors Advisor/Consultant. She was able to mold me, with much precision, to become a good Human Factors facilitator and later, was able to urge me, guide me, support me in becoming a Crew Resource Management program developer (the  new 'best practice' program is now being delivered to the entire cabin crew, flight deck crew and flight dispatch community). Katie’s unending support and guidance has given me more strengths in being a facilitator and her magic made me discover my own magic. All of these are doors that she opened for me, and it paved way to me becoming Cabin Crew of the Year for 2018. And I thank Katie for being a huge part of that!" ~ M.J. Aquino, Human Factors Facilitator & Cabin Crew Supervisor, Cebu Pacific Air, Philippines

"Katie is, without doubt, very experienced and knowledgable Human Factors/Crew Resource Management trainer, team coach and consultant in the aviation industry. Her technical and non-technical understanding with her years of broad expertise makes Katie undoubtedly the best trainer we ever had at Cebu Pacific. Her unwavering passion and dedication served as an eye opener to us and the organization. She delivers great combination of professionalism, and friendship. We are truly grateful to be trained by the best!" ~ Gladys Guevarra, Human Factors Officer, Cebu Pacific Air, Philippines

PARTICIPANT TESTIMONIALS:

“The Crew Resource Management workshop inspires thinking and can be applied to both work and personal life”

"Best CRM training of my career!"

“Outstanding Aviation Security; Managing Disruptive Passengers class that will go highly recommended”

“Well done! All my expectations were met. It was a lot of fun learning” 

“Great Management Skills Leadership course and much needed”

“The Influencing & Collaboration Skills workshop is highly useful for client interaction. The role-play scenarios give us real world-experience”

"As a CRM Virtual Live Class, I cannot picture it any better than this"

"Who said Zoom training cannot be interactive and enjoyable? The facilitator made staring at a computer screen for hours a pleasure!"